Pragmatic play is a big scam

[Ricardo23]

Hi Mense

I have been playing this f*cking trash now for over a year. I have lost more than I could ever imagine. Never before on any software did I lose so much.I play madam destiny, jokers jewels , dog house and gates of olympus.
This scammers called pragmatic play are stealing from south african players. They have changed this slots of theirs just after november or december and it cannot hit the max win anymore.

I have so many friends who also only lose and no max wins anymore. Impossible to win something big. They changed slots like this

1. 95% of feature buys are paying less than cost price
2. No big multiplier can fall in the free spins anymore
3. You sometimes get 50x multiplier in free spins after you lose about 15 features or even more. Then multiplier goes up to 60 or 70 and you won't even win 5 x feature buy cost.

I am not complaining for losing but it's such a big scam you cannot win. I maybe buy over 5000 features and since they make the slots superfast spins its never been the same play.
Sorry for my bad english. I am Afrikaans. How can I complain to someone that this software is cheating players and a big scam?

 

[Administrator]

Game outcomes on slots are determined by random number generators and undergo testing and certification before being offered by licensed gambling operators.

If you're experiencing an unlucky streak with Pragmatic Play slots, consider trying games from different software providers for a change of scenery.

If you have a grievance against a gambling operator or software provider, you can file a formal complaint with the relevant regulatory authority.

The licensing information is typically found at the bottom of the operator's website.

For instance, certain operators are licensed by the Western Cape Gambling and Racing Board, while others may hold licenses from the Mpumalanga Economic Regulator.

South African gambling regulators are known for their stringent standards, ensuring that player concerns are thoroughly addressed and investigated.

Admin/

 

[Fiekie247]

As Nate has advised Ricardo. You can follow those steps.

But with PP being so big, Unfortunately providers offer 3 different RTP versions to casinos.

Also our local casinoa used to be hot but now we all having a bad streak with Pragmatic Play slots and we doing NLC now.

 

[Ricardo23]

Sorry for not seeing this reply

This is how Pragmatic is doing the scam

a. First they reduce the variance on games so the max win isn't possible or very very hard to get in the game.

b. They make the max win only possible more frequent in big bets. For people who bet big.

c. They do this because 99% of big bets are fake bets on streamers. Streamers are making max wins that nobody has to pay because it is fake money. Go to Youtube and see all fake streamers betting $2000 a spin and buying features for $100 000.

d. They have make intelligent update on the games so the game remembers all wins by you so your next sessions are always losing. You will never ever ever ever be ahead.

e. They are hiding the version of the games because they update it and you have no evidence to show the game was changed.

f. These guys are coming from a illegal cheating company called top game. If you Google the name you will see lots of complaints about scams and making sure payout is not possible by removing some symbols from reels. They doing the same with Pragmatic games.

g. They are hiding changes from the games by paying someone in testing or somewhere manipulating the game. It is not possible to have so many losing results. Not possible.

h. If the gambling board investigates they will find Pragmatic is changing the games to make sure they lower payouts. If the board is finding out they will be ordered to compensate losers for manipulation of games.

i. The games know your computer Mac address or IP address or even names or account numbers and when you win they put you in the line to lose big over and over again.

This is overall a big big scam worth billion of rand. Maybe they have a different way to do this but it is very clear they are cheating somehow somewhere.

Google TOP GAME

ALL PLAYERS MUST REPORT TO GAMBLING BOARD. FILE COMPLAINT FOR INVESTIGATION. DONT LET PRAGMATIC STEAL YOUR MONEY.

 

[Ricardo23]

I forgot to say you can test

Take 500 and make feature buy for maybe 200 each. You will lose first feature and maybe break even second feature and then keep buying until you cannot buy for 200 anymore.

Once balance is low, you will get biggest wins on the lowest feature buys 99% of time. This is how they making sure you can't win. Say maybe you did 3 buys and are left with 60 then you will see the 60 will become 180 and then when you bet 180 you will win 20 or 40. Take the 20 or 40 and you will get 60 and then when you bet 60 you will lose.

Is all depends on whether you lost previous also so if you get a big win 99% you have lost big previous sessions.

But if you had winning sessions and try the 500 you will see.

Also try this. Buy 3 or 4 features and with the balance for example maybe 80 left. Play base game R2 or R3. You will trigger feature and the feature will bring you black to 80 99% of time. Then take it all.

This is not random it's called a scam

 

[Ricardo23]

Is anyone got some evidence with me to send to gaming boards pls contact me on here. U cant let this thieves called pragmatic steal. They are still cheating players and removed max win so that you can't really recover all or most of the losses anymore. It's a huge scam.

You must play gates and try this also. Do maybe 5000 spins and if u lose come back the next day and the slot will pay back quickly about 40 to 60 percent of your losses. You must do lots of spins till you bust.

I am guaranteeing this will be the case. Use same casino you lose on and same bet size. You will see how quicky you get a multiplier and big win. The wins will never be more then what you were losing in the previous day.

Please message me with your evidence of rigged slots and not paying what is advertised. Pragmatic is a huge huge scam changing payouts and also compensates the payouts so you only get a set percentage.

I have lots of evidence from some players and I want more. The gambling boards must suspend this cheaters so they can't offer slots in South Africa. I can't believe now how long the boards cannot see the figures of how they are cheating

 

[Ricardo23]

im so stupid i went back and got so much bad results. i was thinking it was just a bad run recently. ok so played lots of gates or Olympus and starlight princess and saw my ass. pragmatic how is it possible to lose 80 % of your feature buys almost every time? how?

 

[Fiekie247]

Winning big on PP in South Africa is not impossible, but you really need luck on your side. I been checking that BSZA or whatever that local streamer is. When he does big win reviews and those guys winning big on PP at our local casinos. But that is serious luck.

As a test I bought 10 x 500x super bonuses on Sugar Rush 1000 and gues what... Not a single one of them was profit.

I figured RNG play its role on slots for PP in SA. However the RTP version on offer could be low nineties. AFAIK game providers offer 3 different RTP to casinos - 96%, 94% and 91/92% . And trust me you will notice the difference in games like Zeus vs Hades, Pompeii Megareels etc.

 

[Administrator]

AFAIK, All Prags in South Africa are run on the max setting. We thankfully are not yet at the stage of RTP reduction.

/Admin

 

[Fiekie247]

AFAIK, All Prags in South Africa are run on the max setting. We thankfully are not yet at the stage of RTP reduction.

/Admin

But then why do we have these non-profit returns 90% of the time on super bonus buys?
I never experienced this in the international market.
I mean you know how bad Gates are playing for you these days @Administrator

 

[Administrator]

But then why do we have these non-profit returns 90% of the time on super bonus buys?
I never experienced this in the international market.
I mean you know how bad Gates are playing for you these days @Administrator

I've literally given up on Pragmatic Play. I did have a 'close to max win' hit on Sugar Rush 1000 recently.

I updated the thread with actual stats. You will notice it took close to 50 feature buys and over 6 hours.

Post in thread 'Post Videos of Your Big Wins'

Jan 17, 2025

Close to a max win on Sugar Rush 1000

Played at 10Bet South Africa

Date: 15 January 2025
Session Start: 15h30
Start Balance: R5000+
Re-deposit / Top Ups: None
Number of Feature Buys: 55 Super Feature Buys
Feature Type: Super Free Spins
Cost: R500
Bet Size: R1.00
Worst Win: 20x (R20)
Best Win: R19 016
Best Multiplier: 19 016x
Time of Hit: 21h35
Other notable in-session wins: 3542x, 2327x, 1058x
Number of Wins Above Feature Buy Cost: 10

Note: Unlike No...

• Administrator

/Admin

 

[CBSalty]

Winning big on PP in South Africa is not impossible, but you really need luck on your side. I been checking that BSZA or whatever that local streamer is. When he does big win reviews and those guys winning big on PP at our local casinos. But that is serious luck.

As a test I bought 10 x 500x super bonuses on Sugar Rush 1000 and gues what... Not a single one of them was profit.

I figured RNG play its role on slots for PP in SA. However the RTP version on offer could be low nineties. AFAIK game providers offer 3 different RTP to casinos - 96%, 94% and 91/92% . And trust me you will notice the difference in games like Zeus vs Hades, Pompeii Megareels etc.

Hi guys, yes as I understand it they have a range at which they can set the RTP on PP in SA, I'm not sure what they are setting it on but it's much less than it used to be when the games first came out. SA sites are greedy, PP too, as they'll get a cut. It's way worse than it was in the past, so I rather play habanero games as I feel they offer a better return right now.

Sugar Rush 1000 is highly volatile, I'd expect maybe 1 in 10 super buys to return the stake. Gates feels like that too right now, but is supposed to be less volatile. There will be loads of big winners out there as there are so many people playing, it's down to luck. Same goes for sports betting, these guys winning on small bets with loads of legs, you see lots of them posted, but chances are it won't happen to you.

I've never had a max win on PP, I've come close (years ago). Would be awesome if we could get a list of the sites that have higher RTP on PP than others, but that's likely just wishful thinking.

 

[Administrator]

Hi guys, yes as I understand it they have a range at which they can set the RTP on PP in SA, I'm not sure what they are setting it on but it's much less than it used to be when the games first came out. SA sites are greedy, PP too, as they'll get a cut. It's way worse than it was in the past, so I rather play habanero games as I feel they offer a better return right now.

Sugar Rush 1000 is highly volatile, I'd expect maybe 1 in 10 super buys to return the stake. Gates feels like that too right now, but is supposed to be less volatile. There will be loads of big winners out there as there are so many people playing, it's down to luck. Same goes for sports betting, these guys winning on small bets with loads of legs, you see lots of them posted, but chances are it won't happen to you.

I've never had a max win on PP, I've come close (years ago). Would be awesome if we could get a list of the sites that have higher RTP on PP than others, but that's likely just wishful thinking.

Welcome to the Forum

You can check the settings yourself in the help file.

I have not seen any Prag slot set below max RTP in South Africa yet. I've checked every operator in SA.

I've dabbled a bit on Habanero and must admit it's less volatile.

On the subject of Sugar Rush 1000 as per my stats above, out of 55 feature buys I got 10 that paid above the cost. That 10 included 4 wins over 1000x, one of which was 19000x.

/Admin

 

[Ricardo23]

I've literally given up on Pragmatic Play. I did have a 'close to max win' hit on Sugar Rush 1000 recently.

I updated the thread with actual stats. You will notice it took close to 50 feature buys and over 6 hours.

Post in thread 'Post Videos of Your Big Wins'

Jan 17, 2025

Close to a max win on Sugar Rush 1000

Played at 10Bet South Africa

Date: 15 January 2025
Session Start: 15h30
Start Balance: R5000+
Re-deposit / Top Ups: None
Number of Feature Buys: 55 Super Feature Buys
Feature Type: Super Free Spins
Cost: R500
Bet Size: R1.00
Worst Win: 20x (R20)
Best Win: R19 016
Best Multiplier: 19 016x
Time of Hit: 21h35
Other notable in-session wins: 3542x, 2327x, 1058x
Number of Wins Above Feature Buy Cost: 10

Note: Unlike No...

• Administrator

/Admin

yoh bra thats a lot of feature buys. you were lucky to get ahead because its almost like pragmatic is tracking your play. you know slots supposed to be random right but when you hit a nice win all the other pragmatics go cold. its because they use something like this ai to monitor play and patterns to make sure you lose. you cannot trust pragmatic seriously.

 

[Administrator]

yoh bra thats a lot of feature buys. you were lucky to get ahead because its almost like pragmatic is tracking your play. you know slots supposed to be random right but when you hit a nice win all the other pragmatics go cold. its because they use something like this ai to monitor play and patterns to make sure you lose. you cannot trust pragmatic seriously.

In reality, that's not legal. But I cannot say for certain what the laws state, and how they tie into certain aspects of gambling.

It feels like that most of the time after hitting a nice win. I would put that down to 'Winners Bias' - In the sense that, you like the slots when they are hot but hate them when they are cold.

As for AI - I can't ignore the fact that in this technological age, Game developers must use advanced methods to protect the integrity of their games. It would seem simple RNG mathematics is not sufficient. Slot games run off PRNG (Pseudo RNGs), which are not 100% random. There are patterns, but they are, simply put, not easy to detect.

/Admin

 

[CBSalty]

Welcome to the Forum

You can check the settings yourself in the help file.

I have not seen any Prag slot set below max RTP in South Africa yet. I've checked every operator in SA.

I've dabbled a bit on Habanero and must admit it's less volatile.

On the subject of Sugar Rush 1000 as per my stats above, out of 55 feature buys I got 10 that paid above the cost. That 10 included 4 wins over 1000x, one of which was 19000x.

/Admin

Thanks, is that the ingame help file, or somewhere on site? Have looked in the past and didn't see RTP in game, but it's been a while. Those SR stats are impressive, 4 wins over 1000x is very lucky. Yes our slots run off "RNG" but betting sites got them licensed under a fixed odds lottery games loophole, wonder if that has any effect on it, speculation ofcourse.

At the end of the day its slots, and there are going to be lots of big winners, but thousands more losers. I'm just very much frustrated with PP over the last 12 months or so.

 

[Administrator]

Thanks, is that the ingame help file, or somewhere on site? Have looked in the past and didn't see RTP in game, but it's been a while. Those SR stats are impressive, 4 wins over 1000x is very lucky. Yes our slots run off "RNG" but betting sites got them licensed under a fixed odds lottery games loophole, wonder if that has any effect on it, speculation ofcourse.

At the end of the day its slots, and there are going to be lots of big winners, but thousands more losers. I'm just very much frustrated with PP over the last 12 months or so.

Let's bear in mind that 1000x is feature cost x 2 - So not that impressive at all. But yes, I get your point!

Here is a screenshot of where to find the RTP on Pragmatic Play slots:

1. Click the little 'i' in the bottom left corner.
2. Scroll to about page/screen 4 (On Gates of Olympus)- The screen number may vary with other games.
3. The TRTP is 96.5% in this example and that is the highest setting.
4, Pragmatic has a super RTP setting, which they sometimes add to games on launch. I've seen it internationally, where they run it at circa 98%+



With regards to the fixed odds licensing - I honestly can't comment on that. I am aware that the licensing is under the guise of betting.

/Admin

 

[Ricardo23]

In reality, that's not legal. But I cannot say for certain what the laws state, and how they tie into certain aspects of gambling.

It feels like that most of the time after hitting a nice win. I would put that down to 'Winners Bias' - In the sense that, you like the slots when they are hot but hate them when they are cold.

As for AI - I can't ignore the fact that in this technological age, Game developers must use advanced methods to protect the integrity of their games. It would seem simple RNG mathematics is not sufficient. Slot games run off PRNG (Pseudo RNGs), which are not 100% random. There are patterns, but they are, simply put, not easy to detect.

/Admin

winners bias or whatever pragmatic has done something to the slots because they are not the same since 2023. these guys are the worst in south Africa. i play everything else now like habanero and no limit but as soon as I play pragmatic you have 0.5 out of 10 chance of winning. its like its a scam. stop playing the shit pragmatic slots and watch how all of a sudden you are not losing so much money anymore.